Language:
日本語
Q: I’m staying at the same accommodation and it’s a hassle to order every time…
A: If you can let us know in advance that the pickup location and time will be the same every time, you don’t need to order every time. (For example, please contact us in the form of “I request pickup from the drying room around 18:00 every time during Multi-use Pass period.”)
Q: Do I need to hand over my snowboard or skis face-to-face every time they are collected?
A: No, if you wish, we can collect and deliver without face-to-face interaction. In that case, please let us know the pickup location, time, and the snowboard or skis to be picked up. (You can also send a photo of the snowboard or skis to be specified via SNS, etc.)
Q: Can I share Multi-use pass with my family or friends?
A: Yes, you can. It’s no problem if the snowboard or skis you order change every time. However, only those who have purchased Multi-use Pass can place orders.
Q: When does the pass usage period start?
A: The pass usage period starts from the first day of use. It’s no problem if it’s different from your desired order date.
Q: How many days before the booking date can I cancel?
A: You can cancel up to one week before the booking date.
Q: How will I be refunded if I cancel?
A: As a rule, you will be refunded through the method you used for payment.
Q: Is it okay if the pickup and delivery location changes every time?
A: Yes, it’s no problem if the pickup and delivery location changes every time.
Q: Is it okay if the snowboard or skis change every time?
A: Yes, it’s no problem if the snowboard or skis change every time.
Q: Are there any additional options?
A: Yes, you can add an additional hot wax for 2000 yen, and edge tuning for 2000 yen. (Adding hot wax is 2000 yen for any number of boards, and adding edge tuning will be the regular price of 3000 yen from the second board onwards.)
Multi-use Pass Price list
| Period | Price “Every day” | Hot wax | Price “Every other day” | Hot wax |
| 3 days | ¥7,500 | 3 times | ¥5,000 | 2 times |
| 4 days | ¥9,800 | 4 | – | – |
| 5 days | ¥12,000 | 5 | ¥7,500 | 3 |
| 6 days | ¥13,800 | 6 | – | – |
| 7 days | ¥15,500 | 7 | ¥9,800 | 4 |
| 8 days | ¥17,400 | 8 | – | – |
| 9 days | ¥19,350 | 9 | ¥12,000 | 5 |
| 10 days | ¥21,250 | 10 | – | – |
| 11 days | ¥23,100 | 11 | ¥14,000 | 6 |
| 12 days | ¥24,900 | 12 | – | – |
| 13 days | ¥26,650 | 13 | ¥15,900 | 7 |
| 14 days | ¥28,000 | 14 | – | – |
| 15 days | ¥28,950 | 15 | ¥18,000 | 8 |
| 16 days | ¥29,760 | 16 | – | – |
| 17 days | ¥30,430 | 17 | ¥19,800 | 9 |
| 18 days | ¥30,960 | 18 | – | – |
| 19 days | ¥31,350 | 19 | ¥21,700 | 10 |
| 20 days | ¥31,600 | 20 | – | – |
| 21 days | ¥31,920 | 21 | ¥23,500 | 11 |
| 22 days | ¥32,780 | 22 | – | – |
| 23 days | ¥33,580 | 23 | ¥25,500 | 12 |
| 24 days | ¥34,320 | 24 | – | – |
| 25 days | ¥35,000 | 25 | ¥27,300 | 13 |
| 26 days | ¥35,620 | 26 | – | – |
| 27 days | ¥36,180 | 27 | ¥28,500 | 14 |
| 28 days | ¥36,680 | 28 | – | – |
| 29 days | ¥37,120 | 29 | ¥29,500 | 15 |
| 30 days | ¥37,500 | 30 | – | – |
| 60 days | ¥60,000 | 60 | ¥38,000 | 30 |
| 90 days | ¥72,000 | 90 | ¥41,000 | 45 |
If you have any other questions, please feel free to contact us through our contact form.